Last Updated: September 1, 2026
At TeeKrafts (“TeeKrafts”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website, place an order, create an account, contact us, or otherwise interact with TeeKrafts.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
A. Information You Provide
When you place an order, create an account, contact us, or subscribe to communications, we may collect:
- Full name
- Mobile/telephone number
- Email address
- Billing and shipping address
- PIN/ZIP code
- Order and purchase details
- Account/login information, where applicable
- Customer support communications
- Reviews, feedback, or other information you voluntarily provide
B. Payment Information
Payments may be processed through third-party payment service providers.
Depending on the payment method you choose, payment providers may collect information such as card details, UPI information, bank details, or other payment-related information.
TeeKrafts does not intend to store your complete debit card, credit card, CVV, or banking credentials on its own servers. Payment information is generally processed directly by our authorized payment service providers in accordance with their own privacy and security practices.
C. Automatically Collected Information
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring/exit pages
- Date and time of website visits
- Approximate location derived from technical information
- Website interaction and usage information
This information may be used to improve website performance, security, functionality, and user experience.
2. How We Use Your Information
We may use your personal information for legitimate business and service purposes, including:
- Processing and delivering your orders
- Confirming orders and payments
- Providing shipping and delivery updates
- Processing returns, refunds, exchanges, and cancellations
- Providing customer support
- Responding to your questions and requests
- Creating and managing customer accounts
- Improving our products, website, services, and customer experience
- Personalizing your shopping experience
- Preventing fraud, misuse, unauthorized transactions, and security threats
- Maintaining website security
- Sending service-related communications
- Sending promotional offers and marketing communications where permitted and, where required, based on your consent
- Complying with applicable laws, regulations, legal processes, and accounting requirements
We aim to collect and use only information reasonably necessary for the relevant purpose.
3. Marketing Communications
If you choose to receive promotional communications from us, TeeKrafts may send you information about:
- New products
- Offers and discounts
- Sales
- Product launches
- Promotions
- Other TeeKrafts updates
You may unsubscribe from promotional emails or marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.
Withdrawing consent for marketing communications will not affect processing that is necessary to fulfill an order or provide services you have requested.
4. Cookies and Similar Technologies
TeeKrafts may use cookies and similar technologies to provide, secure, and improve our website.
Cookies may help us:
- Remember items in your shopping cart
- Keep you signed in
- Understand how visitors use our website
- Improve website performance
- Remember preferences
- Measure advertising and marketing effectiveness
- Detect suspicious or fraudulent activity
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Service Providers
We may share necessary information with trusted third-party service providers who help us operate our business.
These may include:
- Payment gateway providers
- Shipping and logistics partners
- Order fulfillment partners
- Website hosting and technology providers
- Customer support/service providers
- Analytics providers
- Marketing and advertising service providers
- Fraud prevention and security providers
We share information with such parties only to the extent reasonably necessary for them to perform their services or for other lawful purposes.
Third-party service providers may have their own privacy policies governing their processing of information.
6. Shipping and Delivery
To deliver your order, we may provide necessary information such as your:
- Name
- Mobile number
- Shipping address
- PIN code
- Order details
to logistics and delivery partners.
This information is used to facilitate delivery, provide delivery updates, and resolve shipping-related issues.
7. Payment Processing
Payments made through TeeKrafts may be processed by third-party payment gateways.
We do not request or intentionally store your complete payment credentials such as your card number, CVV, UPI PIN, or banking password on our servers.
You should review the privacy policy and terms of the payment provider you use for additional information about how it processes payment data.
8. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may disclose information when reasonably necessary:
- To fulfill your orders
- To provide requested services
- To process payments
- To deliver products
- To provide customer support
- To prevent fraud or security threats
- To comply with legal obligations
- To enforce our terms and policies
- To protect the rights, property, or safety of TeeKrafts, our customers, or others
- In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction
Where appropriate, we seek to ensure that third parties handling personal information use it only for authorized purposes.
9. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
You are responsible for keeping your account credentials and passwords confidential and should notify us if you suspect unauthorized access to your account.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal, tax, accounting, or regulatory requirements.
When personal information is no longer required for a lawful purpose, we will take reasonable steps to delete or anonymize it, subject to applicable legal requirements.
The DPDP Act includes an obligation concerning erasure when the specified purpose is no longer being served, subject to legal requirements for continued retention.
11. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete personal information
- Request deletion/erasure where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal data is processed
- Raise a grievance regarding our handling of your personal information
Where processing is based on consent, the DPDP Act provides for withdrawal of consent, with consequences where applicable, and requires withdrawal to be as easy as giving consent.
To exercise an applicable privacy right, contact us using the details provided below.
12. Account Deletion
If you have created an account with TeeKrafts, you may request account deletion by contacting us at:
Email: info@teekrafts.com
When you request deletion, we may delete or anonymize information that is no longer required for a lawful purpose.
Some information may need to be retained where required by law, for legitimate business purposes, fraud prevention, dispute resolution, or accounting and tax requirements.
13. Children’s Privacy
TeeKrafts does not knowingly seek to collect personal information from children in circumstances where such collection is not permitted by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
The DPDP framework contains specific requirements concerning processing of children’s personal data.
14. Third-Party Websites and Links
Our website may contain links to third-party websites, payment services, social media platforms, advertisements, or other services.
TeeKrafts is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
15. Social Media
If you interact with TeeKrafts through social media platforms, the information you provide or make publicly available may be processed by the relevant social media platform according to its own privacy policy.
Your interactions with our social media accounts may also be visible to other users depending on your privacy settings.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this policy.
We encourage you to review this page periodically.
17. Grievance Redressal
If you have any questions, concerns, complaints, or requests regarding the processing of your personal information, you may contact our designated privacy/grievance contact:
TeeKrafts
Email: info@teekrafts.com
We will review and respond to privacy-related requests within the timeframe required by applicable law.
The DPDP Act requires a Data Fiduciary to establish an effective mechanism for grievance redressal.
18. Contact Us
If you have any questions about this Privacy Policy or how TeeKrafts handles personal information, please contact:
TeeKrafts
Email: info@teekrafts.com